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Reminders

By default, Apollo will send a reminder to event attendees prior to the scheduled start time of the event. Each event can have multiple reminders, each with its own timing.

When it's time to send a reminder, Apollo will create a public thread on the event and send a reminder in the thread that mentions relevant attendees. If a thread already exists for the event, Apollo will send a reminder in the existing thread.

Setting up reminders​

Reminders can be configured in the last step of event creation, under advanced options. Select the Configure reminders option to add, edit, or remove reminders for the event.

By default, new events have one reminder set to the interval configured by /settings default_reminder_interval (15 minutes if not changed).

Multiple reminders​

With Premium, you can add up to 5 reminders per event. On the free plan, events are limited to 1 reminder.

Custom messages​

Premium users can add a custom message to each reminder. This message will be included in the reminder notification, which is useful for adding last-minute instructions or context for attendees.

Who receives reminders​

Reminders are sent when:

  • The user has reminders enabled
  • The user is signed up for an option that has reminders enabled

Users are opted in to reminders by default, but they can opt out with /reminders off.

By default, only the Accepted signup option has reminders enabled, but this can be configured during event creation or when editing an event.

Channel reminders​

By default reminders are sent in a thread, but they can optionally be sent in the event channel instead via the /settings thread_reminders command.